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Several of
our tech-savvy associates ask: “I was wondering if there was any way to import
my contacts from another program into LeadStreet on my regional web site.” Troy
Murphy wanted to address this with everyone so he has provided the following
instructions.
Today’s Tech Tip: Add
your Existing Contacts to LeadStreet Marketing
The answer
has been yes for some time, but you may not be aware of how fast and easy it can
be. Recently an agent who came over from a competitor contacted me about
importing her 2,000 contacts into the site. It took all of 5 minutes to do and
not only did it import them, it also activated them as web clients so as to
allow them full access to the My Home Finder functions and even allowed the
agent to assign them into groups. By default they will already be part of the
All Clients and New Clients groups maintained by the system, but you can also
assign them to any of the custom groups you have created.
The first
step is to export them from their current database into a CSV (Comma Separated
Value) format. This can easily be created in Microsoft Excel using the Save-As
function. (Unfortunately, our Help Desk will not be able to provide support for
the exporting of your current database. We do not provide support on Microsoft
products, so we may not have the access or knowledge of the system you are
currently using to answer any questions you may have.)
Where we
will be able to provide support is on the importing of your database into your
CLIENTS area. In fact, there is a HELP module already built into the site that
shows you step by step how to import your database using the Contact Upload
Wizard. It is accessible from the HELP tab as well as under the Contacts
section of the CLIENTS tab.
Once the
clients have been imported into the site, you can set them up for automated
searches, send them the monthly newsletter and keep track of their activity
through the Web Activity section of their profile.
This also
guarantees that any time the customer visits the RE/MAX NJ web site, they are
already assigned to you and their account is already set up on the system.
Troy Murphy
Time’s up! Gotta go.
As always, feel free to contact the
regional helpdesk with any tech support question at
help@remax-nj.net or (888) 54-REMAX.
Have suggestions for other
Tech Tips? E-mail me.
Mark Schilling
Regional Technical Support
mailto:markschilling@remax.net |